GroupWise Utilities
Rebuilding Archive
Try this if messages in Mailbox are over 30 days old and/or user can
not open archive. Note: Make backup of clients archive.
Hold down the CNTL + SHIFT key and then select OPEN ARCHIVE. You
will be prompted to rebuild the mailbox, select YES. If the
rebuild is successful, exit GW5 and restart. Messages (over
30 days old) should start archiving within a few minutes.
If rebuild is not successful, try running GWCHECK utility.
Worse case is archive is damaged and inaccessible. If this
is the case, rename or delete archive and let GW create a new one.
It is also possible that the oldest message in the mailbox (or
folders) is hanging the archive process. Try archiving the oldest
message manually by highlighting it and selecting ACTIONS, ARCHIVE.
If it does not archive, this is the source of your problem. Delete
the message, exit GW5 and restart. The remaining messages (over
30 days old) should start archiving within a few minutes.
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GWCHECK
GroupWise Check can be used to fix problems with the GroupWise
database. You should back-up the archive directory prior to
using this utility.
You will find the GWCHECK Utility within your GroupWise folder on your hard disk (default C:\Novell\GroupWise). A
Client Services Tech should be the only ones to execute this utility.
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Novell Registry Editor (NRE12)
There may be times when it is best to totally uninstall all GroupWise
registry keys and start over. (NRE12 can also be used to uninstall
client32 keys.)
You will find the NRE12 Utility on the Mednet Menu. Only
Client Services Techs will have access to this utility.
- Select Tools, GroupWise5, Remove GroupWise Registry Keys, All
Novell GroupWise Client Keys.
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